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Pithflow

Frequently asked questions

Everything we get asked about Pithflow — pricing, languages, privacy, team plans, regional pricing. Don't see your question? Email hello@pithflow.com.

Getting started

Why is it called Pithflow?

Pith is the essence of something — what's left when you strip away the fluff. Pithy means concise and meaningful. Pithflow takes the flow of natural speech (fillers, restarts, 'um's and all) and gives you back the pith: clean, well-punctuated, ready-to-send text. We named it for what it does — make every speaker a pithy one.

What is Pithflow?

Pithflow is a desktop voice dictation app for Windows and Mac. Hold a hotkey, speak naturally, and Pithflow types polished text — with filler words removed, punctuation fixed, and your chosen tone applied — into any app you're typing in.

How do I install Pithflow?

Download the installer from the Download page (~5 MB on Windows or Mac). Run it. Sign in with Google or email. Hold Ctrl+Space, speak, release — text appears wherever you're typing.

Does Pithflow work on my OS?

Windows 10 and 11 (64-bit) and macOS 13 (Ventura) and newer. iOS and Android apps are planned for Phase 5. Linux is on the roadmap but not committed.

Do I need a microphone?

Yes. Any built-in laptop mic works for casual use. For best accuracy, a USB or wireless headset mic helps in noisy environments.

Pricing & plans

How much does Pithflow cost?

Free forever for casual use (2,000 words/week). Pro is $9.99/month, or $8.25/month if billed annually ($99/year — save 17%). Team is $45/month for up to 5 seats. Enterprise is custom.

Is the free tier really free?

Yes — no card required. You get 2,000 dictated words per week, all 100+ languages, AI cleanup, snippets, and the dictionary. The cap resets every Monday.

How do I try Pithflow before paying?

The Free tier gives you 2,000 words every week, forever, with no credit card — that's the way to try Pithflow. When you're ready, Pro unlocks unlimited dictation, hands-free mode, cloud sync, and priority support. Pro is billed immediately at checkout (no trial) and you can cancel anytime from your account.

What's the Team plan?

$45/month for up to 5 seats ($9/seat). Includes everything in Pro × 5 users, plus shared snippets and dictionary, an admin dashboard, centralized billing, and the ability to add or remove members anytime. Members get the same usage as Pro.

Can I upgrade from Pro to Team?

Yes. From the desktop app: Settings → Account → Manage subscription opens Stripe Customer Portal where you can swap plans. Your prorated balance is applied automatically.

Do you offer regional pricing?

Yes. Pithflow auto-detects your country (via Cloudflare's edge — no cookies, no tracking) and shows prices in your local currency on the pricing page. Stripe charges in the same currency at checkout — no exchange rate surprises. Supported: USD, MXN, BRL, ARS, COP, CLP, PEN, INR, IDR, PHP, CAD, AUD, NZD, GBP, EUR, JPY, KRW, TRY. Everywhere else defaults to USD.

How do I cancel?

From the desktop app: Settings → Account → Manage subscription. Or email hello@pithflow.com. Subscriptions cancel at the end of the current billing period — you keep access until then.

Languages & accuracy

What languages does Pithflow support?

100+ languages, auto-detected. Top tier (excellent accuracy): English, Spanish, Portuguese, French, German, Italian, Mandarin, Japanese, Korean, Arabic, Hindi, Russian, Turkish. Strong tier covers Ukrainian, Czech, Romanian, Indian languages, Indonesian, Thai, Hebrew, Vietnamese, and more.

Does it auto-detect language?

Yes — by default. Pithflow detects the language at the start of each dictation. You can also pin a specific language in Settings → Languages if you only ever dictate in one.

Does code-switching (Spanglish, Hinglish) work?

Hinglish is supported well. Spanish-English code-switching mid-sentence works but tends to default to whichever language dominates. For best results, dictate one language per session.

Why is a word being mis-transcribed for me?

Add it to your Personal Dictionary (Settings → Dictionary). Pithflow will correct that exact word in every future dictation. Good for proper nouns, brand names, technical jargon.

Privacy & data

Where is my audio sent?

Your audio is sent to our cloud transcription pipeline, processed in real time, and discarded within milliseconds of returning the cleaned text. Cleaned text stays on your device unless you enable cloud sync. See our Privacy Policy for the full subprocessor list.

Do you train models on my voice?

No. We don't train on your audio or text. Our subprocessors have zero-retention agreements covering paid usage. Full disclosure in the Privacy Policy.

Is Pithflow HIPAA compliant?

HIPAA BAA support is on our Enterprise tier (planned Q4 2026). Pro and Team plans are not currently HIPAA-eligible. For healthcare use, contact us about Enterprise.

What if I'm offline?

Pithflow needs an internet connection — audio goes to our cloud transcription pipeline. Offline / local-model mode is not currently supported. SuperWhisper is the better choice if offline is a hard requirement.

Hotkeys & shortcuts

Can I change the hotkey?

Yes. Settings → Hotkey. Pick any combination — Ctrl+Space (default), Right Alt hold, F12 toggle, etc. You can configure separate hotkeys for push-to-talk and hands-free mode.

What's the difference between hold and toggle?

Hold: hold the key while speaking, release to transcribe. Toggle: tap once to start, tap again to stop. Hold is faster for short utterances; toggle is better for longer dictation when you don't want to keep your finger on a key.

What's hands-free mode?

A separate hotkey that always works as toggle. Useful for long-form dictation (up to 20 minutes per session) where you're brainstorming and don't want to babysit a key. Available in v0.2.

Team plan

How do I invite members to my team?

After subscribing to Team: Settings → Team → Invite member. Enter their email, click Send. They receive a link, click to join, automatically become a member. You can see seat usage (1/5, 2/5, etc.) and remove members anytime.

Can I add more than 5 seats to Team?

The Team plan is capped at 5. For 6+ seats, contact us about Enterprise pricing — we'll quote based on team size and any compliance needs (SSO, HIPAA, audit logs).

Can teams share snippets and dictionary entries?

Yes. Team-shared snippets appear in every member's snippet list. Personal snippets (created without team-share) stay private. Same for dictionary terms.